AT&T Help & Support

AT&T Online Account Management

Register to manage your AT&T account online for real convenience and better control. AT&T online account management serves customers across our 21 state service area and offers powerful online tools that you can access virtually any time of the day or night to keep your business running smoothly. Terms and Conditions apply.

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Account Management Overview

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Account FAQs
AT&T Online Billing

With AT&T online billing tools, you can enjoy the simplicity of a single bill for your communications services - and you can enjoy the convenience of receiving your bills online. All while relying on industry-standard security practices to protect your data.

AT&T eBillSM

AT&T eBill allows you to view, save, print, and pay your bill online using your credit/debit card, checking, or savings account. You will have secure, 24/7 access to your account from any Internet connection and you can choose to stop receiving your AT&T paper bills through the U.S. mail. You'll enjoy the added benefit of viewing up to 36 months of billing history. Pay, print, sort, and graph your bill for easy analyzing. You will receive monthly emails when your bill is ready to view online and a reminder email just before your payment is due. Save your payment information so that you don't have to enter your financial information every month. Terms and Conditions apply.

Understanding Your Bill

For more information about your bill, understanding your first bill, as well as online billing and payment options, visit our Billing Basics Interactive tour. Take the tour and view a sample bill to understand the different charges that may appear on your monthly phone bill.

Billing FAQs
Pay Your AT&T Bill Online

You can save both time and postage costs by paying your AT&T bills online. So you'll have more time to run your business. It's fast, convenient, and FREE!

Online Payment

AT&T provides options for paying your bill online - pay your bill using your credit/debit card or bank account. You can schedule future payments or enroll in AutoPay. You choose the option that fits your business needs.

Automatic Payment

Have your bill paid automatically using your credit/debit card or bank account.

Payment locations

Find an authorized payment location near your. A convenience fee may apply. You can also call 1-888-944-0447, say "Payment" and follow the prompts.

Find a payment location

Pay by phone

Automated Service System

To make a payment using your checking account with no fee:

1. Call 1-888-757-6500

2. Select the Payment option; you will need your:
   · Nine-digit bank routing number available
   · Bank account number
   · Last four digits of your social security number or your BellSouth PIN

AT&T Representative by phone

Call 1-800-661-3707 to contact an AT&T Representative and make your payment over the phone, a convenience fee may apply.

Mail your payment

When you mail your payment to AT&T, be sure to enclose the payment stub from your bill with your payment. Be careful not to fold or staple the payment stub. This could cause a delay in processing your bill. Use the envelope provided with your bill to ensure that your payment reaches the collection center promptly or use the following address to send us your payment.

Mail your payment to:

P.O. BOX 105262
Atlanta GA 30348-5262


EDI payments allow for the computer to computer transmission of payment and related information in a national standard format. The American National Standards Institute (ANSI) EDI 820 Transaction Sets are Payment Order/Remittance Advices used to communicate where to post funds received. EDI 820s are included in ACH CTX payments as addenda records. Customers have the option of remitting EDI 820 files directly to AT&T and separately remitting funds to AT&T’s bank. AT&T’s systems automatically match EDI 820 files with ACH payments to allow for automatic processing.

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About AT&T Advertising Solutions

AT&T Advertising Solutions is your dedicated expert in advertising and marketing. Our comprehensive portfolio of solutions connects you with customers when they're ready to buy. We can help you deliver your message to consumers utilizing multiple platforms including the most referenced print and Internet Yellow Pages, placement of your business on the most popular search engines, mobile devices, and 1-800-YellowPages, our free information service.

Print Internet Mobile Direct Mail

User Guides & Demos

Below you will find links to User Guides, our informative product demos, and other helpful information on how to use and get the most out of your AT&T services.

Local Phone Service

Find answers to common questions and get help with your local phone service.


Find answers to common Billing and Payment questions and get help understanding charges on your bill.

Internet Services

Find answers to common questions and get help with your Internet services.

We're here to help

If you can't find your answers online, we are available by phone or email.

What would you like to contact us about?

Help Topic: 

To speak to a representative, call 1-877-253-0009 (Mon-Fri 8AM-6PM EST).

Or, if you prefer, email us

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Ask a Question

Example: How do I pay my bill?


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