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Troubleshoot & Repair
Step 1
Step 2
Step 3
Select Your Service
Diagnose Your Problem
Fix It Now!
Step 2 – Diagnose Your Internet/DSL Services Problem
Choose the problem that is most like what you are experiencing:
FastAccess
®
Business DSL
»
FastAccess
®
Business DSL connection does not work.
»
FastAccess
®
Business DSL connection is responding slowly.
»
Set up Cayman Router static IP.
»
Configure Netopia 3347W/3347NWG multiple static IP.
Dial Internet
»
Cannot find my local services dial-up number.
E-mail
»
Cannot send or receive e-mail.
»
Having trouble adding an additional Internet Services e-mail box.
Security
»
Need protection from spyware and viruses.
»
I need help preventing spam.
Additional AT&T help & support options
Visit our online Internet support site at
help.bellsouth.net
.
Call
technical support
to report a problem.
Go to
Help & Support
home.