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Repeat Dialing |
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*66 to redial automatically when you get a busy signal
• Repeat Dialing tries the busy number for up to 30 minutes
• When the line’s free, you’ll hear a special short-short-long ring
• Pick up your phone and treat the call as if you just dialed the person
| If you want to: |
Do this: |
| Turn on Repeat Dialing (Initiate Request) |
Hang up when you hear a busy signal. Pick up and press * 6 6 at dial tone. |
| Turn off Repeat Dialing (Cancel Request) |
Press * 8 6 1 and listen for announcement. |
Hints:
- If calls are dialed to a number outside your local calling area, usage or long distance charges may apply.
Did you know?
Repeat Dialing works for more than one busy number at a time and signals you
when one is free (however, you won’t know which number it is until you answer).
1 On a rotary phone, dial 1166 to turn on Repeat Dialing; dial 1186 to turn off Repeat Dialing.
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Speed Calling 8 |
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Assign a convenient access number for up to 8 numbers
• Save time — just dial your stored numbers using a one-touch access number
• Store up to 8 telephone numbers
• Program your primary contacts such as your top clients and vendors
| If you want to: |
Do this: |
| Record/change your speed calling numbers |
- Press 7 4 #.
- After the second dial tone, dial a speed calling code (2-9).
- Dial a phone number to designate for that particular code. Include 1+ area code (if necessary).
The number is stored when you hear short tones. (If you don't get confirming tones, go through the steps again and when you hear the short tines, the code has been assigned).
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| Speed dial a call |
At the dial tone, press the one-digit speed calling code followed by #. |
Hints:
• On a rotary or dial pulse telephone, omit #.
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Speed Calling 30 |
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Assign a convenient 2-digit code for up to 30 numbers
• Save time — just dial your stored numbers using an easy-to-remember 2-digit code
• Store up to 30 telephone numbers
• Program your primary contacts such as your top clients and vendors
| If you want to: |
Do this: |
| Record/change your speed calling numbers |
- Press 7 5 #.
- After the second dial tone, dial a speed calling code (20-49).
- Dial a phone number to designate for that particular code. Include 1+ area code (if necessary).
The number is stored when you hear short tones. (If you don't get confirming tones, go through the steps again and when you hear the short tines, the code has been assigned). |
| Speed dial a call |
At the dial tone, press the two-digit speed calling code followed by #. |
Hints:
On a rotary or dial pulse telephone, omit #.
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Star 98 Access |
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*98 to open to your voice mailbox instantly
(requires Voice Mail Service for Business)
• Press * 9 8, and you’re immediately connected to your voice mailbox1
• Must dial from the telephone number to which the voice mail service is connected
• Access both new and saved messages
Hints:
- If you dial *98 to access your mailbox and get a message requesting your mailbox number and
password/passcode, the voice mail number identification link may be temporarily out of order. If
the link is down and you provide your mailbox number and password/passcode, you can retrieve
messages. Otherwise, please try again later.
Did you know?
Star 98 Access cannot connect you directly to your voice mailbox if you have a
privacy feature on your telephone line that blocks delivery of your name and
number. Just dial * 8 2 to turn off the privacy feature, then * 9 8 to gain
easy access to your mailbox.
1 In some areas, Star 98 Access cannot be programmed as a Speed Calling entry and may not be
compatible with BusyConnect® service and Repeat Dialing. This feature is not compatible
with Centrex® Service.
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Three-Way Calling |
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Conference with two different business associates at the same time
| If you want to: |
Do this: |
| Initiate Three-Way Calling |
- Press your flash key or your phone’s switchhook to place your first
call on hold.
- At the dial tone, dial the second person (you may talk
privately with the second person while original call is on hold).
- If you
get a busy signal or no answer on your second call, just click the flash
key or switchhook twice to continue your original call.
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| Connect all three lines |
Press your flash key or your phone’s switchhook again. |
| End a Three-Way Call |
To drop one party, just press the switchhook on your phone once. Or,
anyone on the call can simply hang up, leaving the other two connected. |
Hints:
- If calls are not local, long distance or expanded local calling rates may apply for
Three-Way Calling feature.
Did you know?
If you’re on a Three-Way Call and you have Call Waiting, you won’t hear a Call
Waiting tone when another call comes in. Instead, the new caller hears a busy
signal, or the call may be forwarded if you have Call Forwarding — Busy Line.
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Three-Way Calling with Transfer |
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Transfer an incoming call to another line, or add another person to a call in progress
| If you want to: |
Do this: |
| Transfer an incoming call to another line |
With the original call on the line, click the switchhook and listen for short tones.
At the dial tone, dial the “transfer-to” number.
- To transfer the call without announcing the transfer, hang up
before the other phone is answered.
- To talk to the other person before completing the transfer, stay
on the line, announce the transfer, then hang up.
- If the number is busy or there is no answer, click the switchhook
twice to reconnect to the original call.
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| Initiate Three-Way Calling |
- Press your flash key or your phone’s switchhook to place your first
call on hold.
- At the dial tone, dial the second person (you may talk
privately with the second person while original call is on hold).
If you
get a busy signal or no answer on your second call, just click the flash
key or switchhook twice to continue your original call. |
| Connect all three lines |
Press your flash key or your phone's switchhook again. |
| End a Three-Way Call |
To drop one party, just press the switchhook on your phone once.
Or,
anyone on the call can simply hang up, leaving the other two connected. |
Hints:
- If calls are not local, long distance or expanded local calling rates may apply for
Three-Way Calling feature.
- If you hang up and the other two parties continue to speak, you will incur any long distance
charges. These charges stop once the remaining parties disconnect.
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