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Call Return - *69 |
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*69 to find out who last called you.
• Stores the number of the last person who called
• Automatically dials the number for you
• Identifies callers who do not leave a message
| If you want to: |
Do this: |
| Use Call Return |
Press *69. (The phone number, date, and time of the last incoming call are announced). |
| Return the call |
Press 1 (or hang up if you do not want to return the call). |
| Turn off Call Return |
Press *89. After the announcement, hang up. |
Hints:
- If the other phone is busy, you’ll hear an announcement. Call Return tries the number for up to 30
minutes, and you’re still able to make and receive other calls. When your call is ready, you’ll
receive a special short-short-long ring on your line. Just answer your phone, and the other phone
rings to complete your call.
- A Call Return request can be initiated for more than one telephone number at the same time.
Did you know?
Call Return will not return calls that are marked private. You’ll get a fast busy signal
or an announcement if Call Return can’t return a call for any reason. And, if calls
are returned to a number outside your local calling area, usage or long distance
charges may apply to your account.
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Call Selector |
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*61 to give certain callers a special ring
• Announces up to six selected callers
• Phone gives a special ring
• Update your selected callers at any time
| If you want to: |
Do this: |
| Turn on Call Selector |
Press *61, then follow the voice instructions. (In some areas, you must also press 3 to turn your service on). |
| Add a number to Call Selector List |
Press *61, then press #. Dial the number you want added, then press #. |
| Add the last number that called to your list |
Press #, then press 0 1 #. |
| Review your list |
Press 1. |
| Remove a number right after you hear it (while reviewing your list) |
Press 0 7. |
| Review the instructions |
Press 0. |
| Remove a number from the list |
Press *, dial the number you want to remove, then press *. |
| Remove all numbers from the list |
Press 0 8. |
| Remove all private numbers from the list |
Press 0 9. |
| Turn off Call Selector |
Press * 8 1. (In some areas, you must also press 3 to turn your service off). |
Hints:
- Call Selector also works with Call Waiting. You can distinguish calls from numbers on your
Call Selector list by the distinctive tones. You’ll hear a few short tones.
- If one of your Call Selector numbers is also on your Call Block list, turn off Call Block first or
calls from that number will be rejected.
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Call Tracing |
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*57 to stop harassing callers
• Each time used, the BellSouth Annoyance Call Center receives a message
• Telephone number, date, and time of call are documented (if call is traceable)
• Trace starts right away (as soon as you initiate it)
| If you want to: |
Do this: |
| Trace a call |
Press * 5 7 1instantly after receiving the call, and listen to the voice instructions. Plus write down the date and time you received the call. |
Hints:
- In an emergency, call your local law enforcement agency immediately.
- Contact your local law enforcement agency for further investigation. It’s not necessary to contact
the BellSouth Annoyance Call Center (ACC). The ACC does not take deterrent action on your behalf.
However, we will release your trace information to your law enforcement agency for investigation.
You may have your law enforcement agency contact the ACC for further information. To contact
the ACC, go to contact.bellsouth.com/acc or call 1.888.966.6222. Then identify yourself as a Call
Tracing customer.
- You can use Call Return before or after you use Call Tracing.
1 On a rotary phone, dial 1157.
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Call Waiting |
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Find out when an important business call comes in when you’re
already on the line
• A short tone announces new call
• Put current call on hold, end your original call, or simply ignore the waiting call
• In some areas, your phone rings if you disconnect while someone is on hold
| If you want to: |
Do this: |
| End original call, and answer waiting call |
Hang up — when the phone rings, answer the new call. |
| Place original call on hole, answer waiting call |
Press your flash key or your phone's switchhook. Repeat to swap calls again. Both calls remain private. |
| Turn off Call Waiting prior to making call (available in some areas) |
Press * 7 0 after dial tone. After second dial tone, dial your call. (Call Waiting is automatically turned back on once you hang up). |
| Turn off Call Waiting during a call (available in some areas) |
Press your flash key or your phone's switchhook. After dial tone, press * 7 0. Press your flash key or your phone's switchhook to reconnect to original call. (Call Waiting is automatically turned back on after you hang up). |
Hints:
- In certain areas, if you hang up while someone is on hold, your phone rings. Pick up the phone
to end that call.
- Call Waiting may not be compatible with all telephones.
- You can’t turn off Call Waiting while on one call and another call is waiting.
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